Privacy Policy

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Effective Date: February 6, 2025

Cleaning by Francisca (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website cleaningbyfrancisca.com (the “Site”).

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and any details you provide when contacting us or booking services.
  • Usage Data: Information about your interactions with our Site, such as IP address, browser type, pages visited, and time spent on the Site.
  • Cookies & Tracking Technologies: We may use cookies to enhance user experience and analyze website performance.

2. How We Use Your Information

We use the collected information to:

  • Provide and manage our cleaning services.
  • Respond to inquiries and customer service requests.
  • Improve our website, services, and customer experience.
  • Send updates, promotions, or service-related communications (you may opt out at any time).

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share data in the following cases:

  • Service Providers: Third-party vendors assisting in website maintenance, marketing, or payment processing.
  • Legal Requirements: When required by law or to protect our rights, safety, or property.

4. Data Security

We implement reasonable security measures to protect your information. However, no method of online transmission is 100% secure, and we cannot guarantee absolute security.

5. Your Privacy Rights

You have the right to:

  • Request access, correction, or deletion of your personal data.
  • Opt out of marketing communications at any time.
  • Disable cookies via your browser settings.

6. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to review their policies.

7. Changes to This Policy

We may update this Privacy Policy as needed. Any changes will be posted on this page with an updated effective date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

📍 Cleaning by Francisca
📅 Hours: Open every day, 6 AM – 8 PM
📞 Phone: 616.834.5022
📧 Email: cleanedbyfrancisca@gmail.com